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Dispatch and delivery
In Italy, shipping costs are subject to change according to weight and destination. An extra fee of 18.50 € every 100 kms is applied to orders to specific destinations like Venice, Livigno and islands (Sardinia and Sicily excluded). .
It is certainly possible. “Gustando l’Italia” store online ships goods to the following countries:
Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Island, Latvia, Lithuania, Luxembourg, Malta, Holland, Poland, Portugal, Principality of Monaco, the UK, the Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary. The following countries are excluded:
Switzerland, the Canaries, Andorra, Liechtestein, Turkey, Gibraltar, the Aland islands, the Channel Islands, Ceuta, Melilla and Campione d’Italia.
The total amount varies according to the country and province of destination.
During the purchase procedures, the shipping charges will be automatically calculated as soon as you choose the country of destination.
Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Island, Latvia, Lithuania, Luxembourg, Malta, Holland, Poland, Portugal, Principality of Monaco, the UK, the Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden and Hungary. The following countries are excluded:
Switzerland, the Canaries, Andorra, Liechtestein, Turkey, Gibraltar, the Aland islands, the Channel Islands, Ceuta, Melilla and Campione d’Italia.
The total amount varies according to the country and province of destination.
During the purchase procedures, the shipping charges will be automatically calculated as soon as you choose the country of destination.
On confirmation of your order, the goods is usually prepared for shipment and handed out to the courier before the following day. From that day, the courier will take about 2-3 working days for the delivery in Italy and up to 7 working days for the delivery in Europe.
The orders made during the weekend or during public holidays are prepared during the next available working day. As for delivery times, some European Countries might take longer due to customs procedures.
As soon as the courier has your parcel, you will receive an email and/or an sms at the telephone number given during the purchasing procedures, as well as the delivery-track down link.
The orders made during the weekend or during public holidays are prepared during the next available working day. As for delivery times, some European Countries might take longer due to customs procedures.
As soon as the courier has your parcel, you will receive an email and/or an sms at the telephone number given during the purchasing procedures, as well as the delivery-track down link.
When your order is ready for shipment, you’ll receive an email and an sms at the number given on your order, with the link to track down your parcel. You’ll be always able to verify the location of your order through the appointed courier’s site.
If you don’t receive the email, check the unwanted mail or junk mail of your mailbox. Gmail users should also check the Gmail promotion folder.
If you don’t receive the email, check the unwanted mail or junk mail of your mailbox. Gmail users should also check the Gmail promotion folder.
If on delivery of the parcel some items are missing, do not comply with your order or are damaged, you are kindly asked to contact the customer service as soon as you can, clicking on “Customer assistance” and write to the following address: INFO@GUSTANDOLITALIA.COM
If the parcel you receive has been previously opened or the sellotape isn’t branded Gustando l’Italia, you are allowed to accept the order goods unchecked, or refuse the shipment.
If the parcel you receive has been previously opened or the sellotape isn’t branded Gustando l’Italia, you are allowed to accept the order goods unchecked, or refuse the shipment.
Check your parcel carefully on delivery: if it has been altered or damaged, we suggest you refuse the shipment and get in touch with our customer service reporting the problem.
To contact it click on “Customer assistance” and write to the following address: INFO@GUSTANDOLITALIA.COM
To contact it click on “Customer assistance” and write to the following address: INFO@GUSTANDOLITALIA.COM